Return Policy:

If you receive a defective, damaged, or unsatisfactory product from Thalugai Delights, please report it to us. While we do not accept returns of damaged products, we are committed to addressing the issue. We will either refund the amount (processed in 5 to 7 working days) or adjust the corresponding amount in your next order.

Electronic Record:

This document serves as an electronic record under the Information Technology Act, 2000, and applicable rules. It is generated by a computer system and does not require any physical or digital signatures.

Compliance with IT Rules:

In accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, this document is published to outline the rules, regulations, privacy policy, and terms of use for accessing and using the Thalugai Delights website.

Thank you for visiting www.thalugaidelights.com. Operated by Thalugai Delights, both the website and Thalugai Delights are collectively referred to as "we" or "us" in this document. Your use of this site and our services is subject to the terms and conditions outlined in this Agreement.

Please note that we reserve the right to modify this website and its terms and conditions at any time. Your continued use of the site indicates your agreement to all the terms and conditions in this document. We encourage you to read these terms carefully before proceeding.

By accessing, browsing, or using the site, you signify your agreement to abide by the terms and conditions outlined in this Agreement. Please read these terms carefully before proceeding.

Use of Terms

Eligibility:

The use of the Thalugai Delights website is restricted to individuals who can enter into legally binding contracts under the Indian Contract Act, 1872. If you are under the age of 18, you are considered a minor and cannot register as a user or conduct transactions on our website. Minors may use our services under the guidance of a parent or guardian. Thalugai Delights reserves the right to terminate membership or refuse services to users who do not comply with these conditions.

Limited License:

Subject to the terms and conditions outlined in this Agreement, Thalugai Delights grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the website for the purpose of availing the services offered. This license is solely for personal use and not for any commercial or third-party use unless explicitly permitted by Thalugai Delights in advance.

Any violation of this Agreement will result in the immediate revocation of the license without notice. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works, or exploit the website unless expressly permitted by Thalugai Delights in writing.

Prohibited Activities:

You may not make any commercial use of the information provided on the Thalugai Delights website or use it for the benefit of another business without explicit permission. Thalugai Delights reserves the right to refuse service, terminate accounts, and cancel orders at its discretion, especially if customer conduct is deemed harmful or in violation of applicable laws.

Content Submission:

You agree not to upload, distribute, or publish any content that violates copyrights, patents, trademarks, trade secrets, or other proprietary rights. Prohibited content includes material that is libelous, threatening, defamatory, obscene, indecent, or could result in civil or criminal liability under Indian or international law.

Responsibility for Information:

The information provided on the Thalugai Delights website is solely for informational purposes. It is your responsibility to consult a licensed physician regarding the consumption of food items available through our service.

Account Access and Security:

Upon registration, you may be assigned a password and account identification for site access. You are responsible for all activities conducted using your assigned password and identification. Immediate notification of any unauthorized use or security breach is required.

Limitation of Liability

Thalugai Delights, including our shareholders, directors, officers, employees, or agents, as well as the Company’s affiliates and parent company(ies), and their respective shareholders, directors, officers, employees, and agents, shall not be liable (jointly or severally) to you or any third party for any special, incidental, exemplary, punitive, indirect, or consequential damages. This includes damages of any kind resulting from loss of use, data, or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information.

Access to, and use of, the Thalugai Delights website and services are at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data resulting therefrom. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.

Our maximum liability to you, arising out of or in connection directly or indirectly with your use of the Thalugai Delights website, website content, or our services, shall not exceed in aggregate the total amount paid by you to us in respect of the services in the month preceding any such claim. The existence of more than one claim will not enlarge this limit. You agree that our agents will have no liability of any kind arising from or relating to this agreement.

Termination and Effect of Termination

Thalugai Delights reserves the right, without prior notice, to immediately terminate the agreement or revoke any or all of your rights granted under this agreement. Upon any termination of this agreement, you shall immediately cease all access to and use of the Thalugai Delights website. Thalugai Delights may, in addition to any other legal or equitable remedies, immediately revoke all passwords and account identifications issued to you and deny your access to and use of this site in whole or in part.

Any termination of this agreement shall not affect the respective rights and obligations (including, without limitation, payment obligations) of the parties arising before the date of termination.

International Access

The Thalugai Delights website may be accessed from countries other than India. Any such references do not imply that such products will be made available outside India. If you access and use this site outside India, you are responsible for complying with your local laws and regulations. Thalugai Delights currently caters only to the Indian market.

Typographical/Inadvertent Errors

In the event a product or food item is listed with incorrect information due to typographical error or inadvertent errors in the photographs, description, etc., we reserve the right to correct the same without notice. We will not be liable for any losses caused to customers because of errors. However, Thalugai Delights will ensure, to the extent possible, that correct information is provided.

Links

Thalugai Delights' website may include links to third-party sites on the Internet. Please acknowledge that we are not responsible for the operation or content found on any such external sites.

Applicable Law

Thalugai Delights' website is created by us in Tiruchirapalli, Tamil Nadu, India. Consequently, the laws of the State of Tamil Nadu will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

Severability

If any provision is deemed invalid, void, or unenforceable for any reason, it shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Copyright/Trademark Information

Copyright © 2023, Thalugai Delights. All rights reserved. All trademarks, logos, and service marks displayed on the site are our property or the property of other third parties. Use of these marks without our prior written consent or the consent of the third party owning the marks is prohibited.

Return/Replacement Policy and Cancellation

If you receive a defective, damaged, or unsatisfactory product from Thalugai Delights, please report it to us. We do not accept returns of damaged products but will either refund the amount or reduce the concerning amount in the next order. Charges for undelivered orders due to incorrect or insufficient address, recipient unavailability, locked premises, or refusal to accept will still apply, and no refunds will be issued.

Cancellations must be made before shipping through the "My Account" page. If an order has already been processed, it cannot be canceled. Thalugai Delights reserves the right to decide the order's processing status, and the customer agrees not to dispute this decision.

Contact Address

For any inquiries, concerns, or suggestions, you can reach Thalugai Delights at support@thalugai.com or through mail at the following address: Thalugai Delights, 80/6 Nethaji Road, Thiruvarur - 610001